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Quizz "General knowledge" - 20 questions
total = 3 player(s)

Question 1 / 20
select one or several answers
In the database on the Cost Sharing Grid - what three buckets always need to be filled?

  OFFICE VISIT
  ADMINISTRATION
  PRODUCT
  PHARMACY






























































Question 2 / 20
select one or several answers
On the team page listed in COB Quick Reference document, what clarifying question can you ask the secondary to determine how the plan coordinates?

  Does this plan consider a percentage of what is left over after the primary pays
  If the primary paid more than what you would pay as primary will you still consider payment?
  ALL OF THE ABOVE






























































Question 3 / 20
select 1 answer only
On the team page listed in the Copay Training Guide, how do we receive request for copay

  Patient complets online application
  HCP faxes Copay application to Pfizer
  Pharmacy mails in application






























































Question 4 / 20
select one or several answers
What are some FDA approved uses for Inflectra

  Chron’s Disease
  Osteoperosis
  Psoriatic Arthritis






























































Question 5 / 20
select 1 answer only
What date will the Associate Engagement Survey be available

  February 1st
  March 1st
  April 1st






























































Question 6 / 20
select 1 answer only
On Thursday, February 9th, how many calls did the program have and what was the average speed to answer

  8 calls 1 second
  1 call 8 seconds
  5 calls 8 seconds






























































Question 7 / 20
select one or several answers
HIPPA Flow Chart for Inbound Calls Slide – what is required for patients

  Blood Type
  First and Last name
  Social Security #






























































Question 8 / 20
select one or several answers
HIPPA Flow Chart for Inbound Calls Slide – what is required for providers

  First and Last name of patient
  Patient favorite color
  Verbally confirm with the caller the site name and location






























































Question 9 / 20
select 1 answer only
HIPPA Flow Chart for Inbound Calls Slide- what is required for alternate contact

  Patients verbal consent
  Power of Attorney
  All of the above






























































Question 10 / 20
select 1 answer only
HIPPA Flow Chart for Inbound Calls Slide-what is required for other callers

  Patients first and Last name
  Two additional identifiers
  All of the above






























































Question 11 / 20
select 1 answer only
If approved for PAP, how is the medication received

  At the pharmacy by the patient
  Distributed directly to the physician's office
  By the stork






























































Question 12 / 20
select 1 answer only
According to the Inflectra program, what qualifies a patient as underinsured

  Patients who have three insurance carriers
  Patients who reside outside of the US
  Patients who are unable to afford their copay and do not qualify for the Copay card






























































Question 13 / 20
select one or several answers
When should the call recording disclaimer be given

  On every inbound/outbound call
  To each representative you speak to during your call
  Only at the beginning of a call.






























































Question 14 / 20
select 1 answer only
What is the allowed amount

  Maximum amount on which payment is based for covered health care services
  Maximum amount on which payment is based for covered chiropractic services only
  None of the above






























































Question 15 / 20
select 1 answer only
What is a copayment

  Fixed amount you pay for covered services calculated by a percent
  Fixed amount you pay for covered services
  All of the above






























































Question 16 / 20
select 1 answer only
What is Dual Eligible

  Jointly enrolled in United Healthcare and Humana
  Jointly enrolled in Medicare and Medicaid
  Jointly enrolled in Medicare Managed and Medigap






























































Question 17 / 20
select 1 answer only
What is MD Purchase

  When the insurance bills the retail pharmacy directly
  Physician purchases product and submits claims for reimbursement to the patient’s medical insurance
  Purchase made by one MD from another MD






























































Question 18 / 20
select one or several answers
What are some examples of Medigap plans

  Supplement Plan A
  Supplement Plan B
  Nonstandard Supplement Plan






























































Question 19 / 20
select 1 answer only
What is a deductible

  The amount you owe for healthcare before your plan pays
  The total amount you owe for all covered services
  The amount you owe after your health plan pays 100%






























































Question 20 / 20
select 1 answer only
Which two assistance programs do not require income guidelines

  Pap & Copay
  Drug Replacement & Presumptive
  Interim & Copay































































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